At BDS Machines Pvt. Ltd, we care about our customers and that sentiment is extended even after the purchase of items from BDS Machines Pvt. Ltd. or broachcutters.in. We offer promptly after sales support which includes warranty claim and repair assistance for complete peace of mind of customers for magnetic drilling machine and beveling machines.
Return Support (within 7 days of delivery)
If a purchased item is found defective or damaged within 7 days of receipt of the magnetic drilling machine and beveling machine, it will come under BDS Machines Pvt. Ltd. or broachcutters.in 7 days return policy so please get in touch with our Customer Support or call us on +91-9560-176-886. Wherever possible we will facilitate the pick-up of the item through our courier partners. In case, the pick-up cannot be arranged by us, you can return the item through a third-party courier service and we will return the courier cost.
Warranty Support (within warranty period)
If the purchased item becomes faulty after 1 year of receipt of the magnetic drilling machine and beveling machine, then it will come under standard manufacturer warranty terms of the magnetic drilling machine and beveling machine for which you can do following steps:
1) Contact our customer care at 0091-2402360363
2) Explain your issue, take the warranty claim form.
3) Fill and send the warranty claim form to firstname.lastname@example.org
4) Once the warranty claim is approved by BDS Maschinen GmbH Germany, you will receive the free spare parts or you can send the magnetic drilling machine and bevel machine to our nearest service center or dealer.
Repair Support (after warranty period)
If the purchased item becomes faulty after the warranty period has elapsed then you can contact us for repair or maintenance service. You can send us the magnetic drilling machine and beveling machine by courier or other means to our service center. We will get the item repaired and ship it back to you. The charges of repair and shipping will be borne by you which will be asked to pay online.
BDS Machines Pvt. Ltd. reserves the right to deny or accept the warranty claim or other issues.